Hi Jim, this is Nurse Cara. I see you were just discharged from the hospital, and I‘m here to help make things easier. Before we get started, I just need to confirm a few details for security.
Can you tell me your full name?
Jim Wallace
Thanks, Jim. Now, can you confirm your date of birth?
March 12, 1959.
Got it. And just to complete verification, can you confirm the full address we have on file?
1457 Oakridge Drive, Springfield, IL 62704
Perfect, thanks Jim. You‘re all set. Let‘s get started.
Hi Jim, this is Nurse Cara. I see you were just discharged from the hospital, and I‘m here to help make things easier. Before we get started, I just need to confirm a few details for security.
